Terms & Conditions of DIVERDESIGN GmbH

By placing an order in our webshop or ordering via email you are agreeing to these terms & conditions.

Contents

1 General Terms and Conditions

2 Ordering

3 Prices

4 Payment

5 Delivery

6 Returns and Exchanges

7 Warranty

8 Privacy

9 Applicable Law

Version: 5th February 2015

 

1 General Terms and Conditions

These terms and conditions regulate the transaction(s) between DIVERDESIGN GmbH (hereafter „DIVERDESIGN“) and the purchaser using the internet sales services of DIVERDESIGN. Only the version of these terms and conditions current at the time of purchase are valid. These Terms and Conditions are originally written in German. Any inconsistency between the Terms and Conditions as expressed in the German and the English version, to the full extent permitted by applicable law, are to be resolved by reference to the German version.  Other terms and conditions are not accepted by DIVERDESIGN and are expressely excluded. Should both parties agree to deviations from these Terms  and Conditions, these deviations must be agreed to in writing.

2 Ordering

Placing an order through the webshop or by email does not constitute acceptance of this order by DIVERDESIGN. A confirmation email will be sent to you as soon as the order is accepted. Should one or more items be out of stock, we will contact you by phone or email to give you a binding delivery date for the missing items.

3 Prices

All our prices are given in Swiss Francs excluding  shipping and handling. Prices and our delivery and payment terms & conditions may change at any time. For orders from outside Switzerland VAT may be added.

4 Payment

Only advance payment is accepted by DIVERDESIGN. Payment conditions for resellers are defined in separate contracts.

5 Delivery

If in stock, the items in your order will be sent immediately. The following shipping and handling fees apply:
Switzerland:              6.- CHF
Europe EU:              26.- CHF (for delivery and customs clearance) + VAT of recipient country; will be charged seperatly by the courier service.
Rest of the World:    According to expenses. A separate bill will be send.
If we have to ship your order in multiple installments, e.g. due to out of stock items, you only pay shipping and handling once.

 

6 Returns and Exchanges

You can return any item within 5 days of receipt. To receive a refund, send your item(s) via certified mail, in the original packaging and with the bill of sale enclosed, back to us. Keep the postal receipt, as the value of goods, should they get lost in transit can only be reclaimed when in possesion of the receipt.

7 Warranty

All our products carry a 12 month warranty. The warranty period begins when the item is dispatched from our facility. All approved warranty claims are resolved by repairing or replacing your item(s). DIVERDESIGN is not responsible and will not honor any claims caused by improper use or modification of the item(s). The warranty is not transferable to third parties.

8 Privacy

DIVERDESIGN saves your personal data for order fulfilment and statistical purposes within the bounds of Swiss law. DIVERDESIGN reserves the right to use this data to perform a credit check or to check the correctness of the shipping  details. No data is transfered or made available to third parties for any purpose whatsoever except where required by law.

9 Applicable Law

The place of jurisdiction for both parties is the headquarters of DIVERDESIGN in 8905 Arni, Switzerland. This agreement is governed by the laws of Switzerland.
All goods remain property of DIVERDESIGN until full payment is received.